The Reluna Platform is designed with built-in compliance monitoring mechanisms to help your organization stay aligned with applicable laws, regulations, and internal policies. One key feature of this platform is the Compliance tab available on each Account.
This tab helps Compliance Officers track and document the due diligence process for each account. It serves as a control center to evaluate the risk profile, compliance classification, and key status information for both the client and the companies associated with the client.
Understanding How Compliance Data Is Managed
The Reluna Platform supports financial institutions—such as Brokerage Firms, Asset Managers, and Family Offices—by offering a unified client view across multiple Companies.
At its core is the Account object, representing a client (Individual or Entity).
How Compliance Data Flows
Here's how compliance-related information moves through the platform:
Account Creation
Created for an Individual or an Entity (Entities must link to a parent Individual Account).
Company Linking
One Account can be associated with multiple Companies (e.g., Brokerage, Asset Management, Family Office).
Data Types
Shared: Personal/entity info like name, ID, and address.
Company-specific: Compliance status, operational status, and client number.
Compliance Monitoring
Compliance teams manage due diligence from the Compliance tab.
This includes centralized risk indicators and per-Company statuses.
Status changes here can affect what actions are permitted across the platform.
In short, the Compliance tab acts as the central checkpoint for monitoring a client's risk profile and compliance journey across all affiliated Companies on the platform.
User Roles and Compliance Permissions
Role
Access Level
Permissions
Compliance Officer
Full Access
View and edit all fields in the Compliance tab
Set/update Compliance Status
Select Allowed Transaction Types (if Suspended)
Add Compliance Status Reason
Compliance Manager
Full Access
All permissions of Compliance Officer
Override or approve final compliance decisions
Admin (System Role)
Full Access
Manage user permissions and visibility settings
Relationship Manager
Read-Only
View compliance details for assigned accounts
Account Types and Their Relationship to Companies
An Account in Reluna represents a client, and it can be one of two types:
Type
Description
Individual
A personal account belonging to a single person.
Entity
A business or legal structure (like a company, trust, foundation, etc.). Every Entity Account must be linked to a parent Individual Account.
Relationship Between Account and Company
A single client (Account) may be associated with multiple Companies within the Reluna Platform, such as:
A Brokerage Company (for trading services)
An Asset Management Company (for investment services)
A Family Office Company (for consolidated wealth services)
All these Companies are represented in the platform and store a shared profile of the client. This means the client’s personal or business details are consistent across all Companies.
However, three key elements are maintained separately for each company:
This separation ensures that each Company can maintain its own compliance lifecycle for the same client, reflecting the different regulatory and operational requirements they are subject to.
Using the Compliance Tab
The Compliance tab allows you to view and manage compliance-specific data for the Account and all the Companies it's linked to.
It is divided into two key sections:
Common Information
This section provides core compliance attributes about the Account as a whole, helping identify key risks and regulatory considerations.
Key Fields Explained Here:
Field
Field Type
Explanation
Client Risk Level
Dropdown
Indicates the overall risk level assigned to the client based on due diligence checks. This can affect how frequently the account must be reviewed. Options: Low, Normal, High.
Client Classification
Dropdown
Specifies the regulatory classification of the client, which could affect their rights and protections. Options include:
Retail: Standard clients with full protections
Per Request Professional: Retail clients who requested professional treatment
Per Se Professional: Automatically classified as professionals based on experience or size
Eligible Counterparty: Institutional clients with the least regulatory protections
Professional Natural: Professional clients who are individuals meeting certain legal criteria(s)
Next Review Date
Date Picker
Sets the date when the next compliance review for the client is due.
Trust
Checkbox
Indicates whether the client is involved in or associated with a Trust structure.
FATF High Risk
Checkbox
Flags the client if they are connected to countries or regions designated as high-risk by the Financial Action Task Force.
EC High Risk Third Country
Checkbox
Marks if the client originates from jurisdictions identified by the European Commission as high-risk.
High Net Worth
Checkbox
Indicates if the client qualifies as a High Net Worth Individual or Entity, based on financial thresholds.
Nominees
Checkbox
Identifies accounts involving nominee shareholders or directors, which may warrant closer compliance attention.
Complex Structure
Checkbox
Flags if the client has a multi-layered ownership or control structure, potentially increasing risk.
Trust in Structure
Checkbox
Highlights if a Trust is embedded in the client’s control or ownership path.
US Person
Checkbox
Used to flag clients considered U.S. Persons under FATCA or other regulatory regimes.
PEP (Politically Exposed Person)
Checkbox
Identifies clients holding or linked to influential political or public roles, which typically triggers enhanced due diligence.
📌 Client Risk Level Field Behavior Explained:
When a Client Risk Level is selected, the platform automatically adjusts the Next Review Date field based on the selected level:
Risk Level
Review Period
Platform Behavior
Low Risk
5 years (recommended)
Date must be manually set by the user
Normal Risk
3 years
Date is auto-filled to 3 years from today
High Risk
1 year
Date is auto-filled to 1 year from today
The Next Review Date ensures that higher-risk clients are reviewed more frequently in line with regulatory standards.
How to Determine the Risk Level:
The platform does not auto-determine the client’s risk level. You must select it based on internal AML/KYC assessment guidelines.
Common risk indicators that may influence the assigned level include:
Presence in FATF or EC high-risk countries
Classification as a PEP (Politically Exposed Person)
Trust or Nominee involvement
Complex legal or ownership structure
Being a US Person (subject to FATCA/CRS)
High net worth clients
Any unusual source of wealth or income
These risk factors are reflected as checkboxes within the Compliance tab and help guide users in assigning an appropriate risk level.
👉 New to some Terms? Check out our “Platform Glossary” here.
Account Companies
This section lists each Company connected to the Account and shows its individual Compliance Status. Click onthree dots to Edit.
Key Fields Explained Here:
Field
Field Type
Explanation
Notes
Company Name
String (auto-filled)
The name of the Company providing services to the client.
Automatically populated from the Company object.
Country
String (auto-filled)
The jurisdiction or country where the Company is based.
Automatically filled based on the selected Company.
Status
Dropdown
The operational status of the link between Account and Company.
Options include:
Draft
Active
Deactivated
Closed
Compliance Status
Dropdown
The stage in the compliance review process for the Company-Account relationship.
Options include:
Preparing for Review
On Compliance Review
Approved by Compliance
Reviewed, Need Corrections
Suspended
Approved by Executive Directors
Rejected
Compliance Status Reason
String (required)
Additional required comments explaining the selected Compliance Status.
Used to document reasoning behind the Compliance Status.
Allowed Transaction Types
Multi-select list
Lists all transaction types that are allowed while the account is in “Suspended” compliance status.
Used only if Compliance Status = Suspended. Compliance Officer selects what types of transactions can be created on Bank Accounts linked to this Account.
Suspended Date
Date & time picker
The date and time when the account was suspended.
Required only if Compliance Status = Suspended. Can be current or future date, selected by Compliance Officer.
Code
String (auto-filled)
Internal code assigned to the Company.
Auto-filled after account creation.
Number
String (auto-filled)
Serial number for the Company-Account linkage.
Auto-filled after account creation.
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