Skip to main content
Skip table of contents

Manage Compliance Functions

Introduction

The Reluna Platform is designed with built-in compliance monitoring mechanisms to help your organization stay aligned with applicable laws, regulations, and internal policies. One key feature of this platform is the Compliance tab available on each Account.

This tab helps Compliance Officers track and document the due diligence process for each account. It serves as a control center to evaluate the risk profile, compliance classification, and key status information for both the client and the companies associated with the client.

Understanding How Compliance Data Is Managed

The Reluna Platform supports financial institutions—such as Brokerage Firms, Asset Managers, and Family Offices—by offering a unified client view across multiple Companies.

At its core is the Account object, representing a client (Individual or Entity).

How Compliance Data Flows

Here's how compliance-related information moves through the platform:

  1. Account Creation

    • Created for an Individual or an Entity (Entities must link to a parent Individual Account).

  2. Company Linking

    • One Account can be associated with multiple Companies (e.g., Brokerage, Asset Management, Family Office).

  3. Data Types

    • Shared: Personal/entity info like name, ID, and address.

    • Company-specific: Compliance status, operational status, and client number.

  4. Compliance Monitoring

    • Compliance teams manage due diligence from the Compliance tab.

    • This includes centralized risk indicators and per-Company statuses.

    • Status changes here can affect what actions are permitted across the platform.

In short, the Compliance tab acts as the central checkpoint for monitoring a client's risk profile and compliance journey across all affiliated Companies on the platform.

User Roles and Compliance Permissions

Role

Access Level

Permissions

Compliance Officer

Full Access

  • View and edit all fields in the Compliance tab

  • Set/update Compliance Status

  • Select Allowed Transaction Types (if Suspended)

  • Add Compliance Status Reason

Compliance Manager

Full Access

  • All permissions of Compliance Officer

  • Override or approve final compliance decisions

Admin (System Role)

Full Access

Manage user permissions and visibility settings

Relationship Manager

Read-Only

View compliance details for assigned accounts

Account Types and Their Relationship to Companies

An Account in Reluna represents a client, and it can be one of two types:

Type

Description

Individual

A personal account belonging to a single person.

Entity

A business or legal structure (like a company, trust, foundation, etc.). Every Entity Account must be linked to a parent Individual Account.

Relationship Between Account and Company

A single client (Account) may be associated with multiple Companies within the Reluna Platform, such as:

  • A Brokerage Company (for trading services)

  • An Asset Management Company (for investment services)

  • A Family Office Company (for consolidated wealth services)

All these Companies are represented in the platform and store a shared profile of the client. This means the client’s personal or business details are consistent across all Companies.

However, three key elements are maintained separately for each company:

 This separation ensures that each Company can maintain its own compliance lifecycle for the same client, reflecting the different regulatory and operational requirements they are subject to.

Using the Compliance Tab

The Compliance tab allows you to view and manage compliance-specific data for the Account and all the Companies it's linked to.

It is divided into two key sections:

  1. Common Information

This section provides core compliance attributes about the Account as a whole, helping identify key risks and regulatory considerations.

Key Fields Explained Here:

Field

Field Type

Explanation

Client Risk Level

Dropdown

Indicates the overall risk level assigned to the client based on due diligence checks. This can affect how frequently the account must be reviewed. Options: Low, Normal, High.

Client Classification

Dropdown

Specifies the regulatory classification of the client, which could affect their rights and protections. Options include:

  • Retail: Standard clients with full protections

  • Per Request Professional: Retail clients who requested professional treatment

  • Per Se Professional: Automatically classified as professionals based on experience or size

  • Eligible Counterparty: Institutional clients with the least regulatory protections

  • Professional Natural: Professional clients who are individuals meeting certain legal criteria(s)

Next Review Date

Date Picker

Sets the date when the next compliance review for the client is due.

Trust

Checkbox

Indicates whether the client is involved in or associated with a Trust structure.

FATF High Risk

Checkbox

Flags the client if they are connected to countries or regions designated as high-risk by the Financial Action Task Force.

EC High Risk Third Country

Checkbox

Marks if the client originates from jurisdictions identified by the European Commission as high-risk.

High Net Worth

Checkbox

Indicates if the client qualifies as a High Net Worth Individual or Entity, based on financial thresholds.

Nominees

Checkbox

Identifies accounts involving nominee shareholders or directors, which may warrant closer compliance attention.

Complex Structure

Checkbox

Flags if the client has a multi-layered ownership or control structure, potentially increasing risk.

Trust in Structure

Checkbox

Highlights if a Trust is embedded in the client’s control or ownership path.

US Person

Checkbox

Used to flag clients considered U.S. Persons under FATCA or other regulatory regimes.

PEP (Politically Exposed Person)

Checkbox

Identifies clients holding or linked to influential political or public roles, which typically triggers enhanced due diligence.

📌 Client Risk Level Field Behavior Explained:

When a Client Risk Level is selected, the platform automatically adjusts the Next Review Date field based on the selected level:

Risk Level

Review Period

Platform Behavior

Low Risk

5 years (recommended)

Date must be manually set by the user

Normal Risk

3 years

Date is auto-filled to 3 years from today

High Risk

1 year

Date is auto-filled to 1 year from today

The Next Review Date ensures that higher-risk clients are reviewed more frequently in line with regulatory standards.

How to Determine the Risk Level:

The platform does not auto-determine the client’s risk level. You must select it based on internal AML/KYC assessment guidelines.

Common risk indicators that may influence the assigned level include:

  • Presence in FATF or EC high-risk countries

  • Classification as a PEP (Politically Exposed Person)

  • Trust or Nominee involvement

  • Complex legal or ownership structure

  • Being a US Person (subject to FATCA/CRS)

  • High net worth clients

  • Any unusual source of wealth or income

These risk factors are reflected as checkboxes within the Compliance tab and help guide users in assigning an appropriate risk level.

👉 New to some Terms? Check out our “Platform Glossary” here.

  1. Account Companies

This section lists each Company connected to the Account and shows its individual Compliance Status. Click on three dots to Edit.

Key Fields Explained Here:

Field

Field Type

Explanation

Notes

Company Name

String (auto-filled)

The name of the Company providing services to the client.

Automatically populated from the Company object.

Country

String (auto-filled)

The jurisdiction or country where the Company is based.

Automatically filled based on the selected Company.

Status

Dropdown

The operational status of the link between Account and Company.

Options include:

  • Draft

  • Active

  • Deactivated

  • Closed

Compliance Status

Dropdown

The stage in the compliance review process for the Company-Account relationship.

Options include:

  • Preparing for Review

  • On Compliance Review

  • Approved by Compliance

  • Reviewed, Need Corrections

  • Suspended

  • Approved by Executive Directors

  • Rejected

Compliance Status Reason

String (required)

Additional required comments explaining the selected Compliance Status.

Used to document reasoning behind the Compliance Status.

Allowed Transaction Types

Multi-select list

Lists all transaction types that are allowed while the account is in “Suspended” compliance status.

Used only if Compliance Status = Suspended. Compliance Officer selects what types of transactions can be created on Bank Accounts linked to this Account.

Suspended Date

Date & time picker

The date and time when the account was suspended.

Required only if Compliance Status = Suspended. Can be current or future date, selected by Compliance Officer.

Code

String (auto-filled)

Internal code assigned to the Company.

Auto-filled after account creation.

Number

String (auto-filled)

Serial number for the Company-Account linkage.

Auto-filled after account creation.

 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.