Order Management

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Introduction

The Order Management on the platform is used to create, manage or track all types of orders, including trading, non-trading or corporate action orders. It ensures that every order, from initiation to execution, is processed accurately and efficiently.

Key Terminologies

Term (A–Z)	Definition
Corporate Action Orders	Orders that cause security or cash movement as a result of a corporate action event.
Direct Market Access (DMA)	An electronic facility that allows placing orders directly to financial market exchanges.
Marginal Trading	Purchasing securities on credit or using existing holdings as collateral, allowing trading beyond available cash.
Non Trading Orders	Instructions to back-office teams to transfer cash or assets or to write off fees.
Order Initiator	The person who made the decision to place an order.
Over-the-counter (OTC)	A type of trading that occurs directly between two parties, without a central exchange.
Product Subscription Orders	Orders to subscribe or unsubscribe to an investing firm's products, such as recommendations or strategies.
Trading Orders	Instructions to a broker to buy or sell a security on an investor’s behalf, including forex instructions.

👉 New to some terms? Check our full Platform Glossary for quick definitions.

Types of Orders on Platform

Trading Order Types:

Order Types	Description
Buy	Purchase of assets or securities.
Sell	Sale of assets or securities.
Cross Trade	Transfer or trade of securities between different portfolios within the same firm (e.g., from PROP account to client account).
Product Subscription	Order to subscribe to a product, such as a recommendation or strategy.
Product Unsubscription	Order to unsubscribe from a product.
Virtual Security Transfer	Internal transfer of securities between accounts or portfolios without actual market execution.

Non Trading Order Types:

Order Types	Description
Adjustment	Modify existing balances or correct discrepancies in cash or securities.
Block	Temporarily block cash or securities for a specific purpose or restriction.
Cash Transfer	Transfer cash between accounts or portfolios.
Decrease / Close Deposit	Withdraw cash or close an existing deposit.
Decrease / Close Loan	Reduce or fully repay an existing loan.
Fee	Record charges such as Success Fee, Management Fee, Custody Fee or other.
Increase Deposit	Add cash to an existing deposit.
Increase Loan	Increase the amount of an existing loan.
Interest	Record interest earned or payable on deposits, loans, or investments.
Internal Cash Movement	Transfer cash between accounts within the same portfolio or entity.
Internal Payment	Internal transfer of cash between bank accounts under the same portfolio.
Internal Security Movement	Transfer securities between accounts within the same portfolio.
Internal Switch	Switch investments between internal products or portfolios.
Internal Transfer	General term for any internal movement of cash or securities.
Investment	Add cash to invest in a security or financial product.
Margin	Back Officerrow funds from a broker to purchase investments; tracks margin usage.
Open Deposit	Create a new deposit account and fund it with cash.
Open Loan	Create a new loan to receive cash.
Security Transfer	Transfer securities between accounts or portfolios.
Tax	Record tax-related cash movements or adjustments.
Ticker Change	Update holdings from an old instrument to a new ticker due to corporate action.
Withdrawal	Withdraw cash from a bank account.

Corp Action Order Types:

Order Types	Description
Back Officend Redemption	Redeem the principal amount for assets held.
ISIN Change	Change of Security ISIN. In this case initial instrument will be transferred out and new instrument will be transferred in.
Income	Any income by the asset (coupons and dividends, deposit incomes, loan charges).
Spin Off	Record the allocation of shares or securities resulting from a corporate spin-off.
Split	Record stock splits or reverse stock splits of a security.

Common Order Types:

Order Types	Description
FX	Execute foreign exchange trades.
FX Product	FX operation but only with cash that is inside the strategy.

Order Status Lifecycle

Order Statuses Explained Here:

Order Status	Description
New	Order is created.
Pending approval	Order is waiting for approval. Status appears only if Head of Investment Department or Client’s approval is required.
Ready	Order is ready for execution by trader or Back Office manager (OTC only).
In progress	Order taken into work by trader or Back Office manager (OTC only).
Execution	Order is in execution process by trader or Back Office manager (DMA only).
Partially filled	Trader or Back Office manager partially executes order.
Filled	Trader or Back Office manager fully executes order.
Done	Order completed successfully; custody report received and execution result matched.
Expired	Order’s due date passed before completion; can occur at Pending approval, Ready, In progress, Execution.
Cancelled	Execution of the order is canceled; can occur at Pending approval, Ready, In progress, Execution.

Order Creation

You can create Orders from multiple locations.

From Transactions:
- Go to Transactions > Find Orders tab > Click + icon.

From Portfolios:
- Go to Portfolios > Find Orders tab > Click + icon.

From Positions:
- On Portfolios page > Find Positions tab > Right-click on Position.

Tracking Your Orders:

To view orders for a specific portfolio, go to Portfolios and open Orders. This will show only the orders linked to the bank accounts within that portfolio.
To see all orders across portfolios, navigate to Transactions > Orders.

🔗 To create a specific order, visit the guides below:

Order Execution

Order execution is the process of accepting and completing an order. You need to enter the execution result on the platform to keep your portfolio positions up to date.

For OTC trades, the manager submits the order.
For DMA trades, the platform receives an execution report.

🔗 How to Execute Order Manually, click here.

Order Expiration

If an order is not GTC (Good Till Cancel) and the due date passes, the platform automatically closes it as:
- Expired (if not partially filled)
- Partially Filled (if partially executed)
The platform provides a default alert when an order is aBack Officeut to expire.
You can extend or modify the due date if needed.

Regularly check alerts to prevent unintended expirations.

Order Cancellation

Orders can be cancelled only if they have not been filled.
To cancel an order, follow the cancel order guide.
If an order was filled by mistake, use the Revert function instead.

Do not manually deactivate transactions linked to an order, as this will not change the order’s status back to open.

Order Revert

Use the Revert function when an order was executed by mistake and you need to:
- Deactivate related transactions
- Re-submit or cancel the order

Reverting ensures that calculations and order statuses remain accurate.

Order Modify

You can modify order details such as:

🔗 Click here to learn about Modify Order rules.

Order Type (Limit / Market / Stop / Stop Limit)
- Its related Price fields (Limit / Stop / Stop Limit Price)
Quantity
Due date

Changes can be made by the order initiator or the responsible person.